How to choose a pet professional you can trust.
When it comes to your pet's care, only the best will do. Whether you are looking for a dog walker, pet sitter, groomer or trainer, choosing the right professional can feel overwhelming.
The Animal Focused Alliance is the UK body for pet professionals who put welfare first, and here founder Vicky Skinner shares what to look for.
Are They Qualified, Licensed, and Safe to Work With?
Your pet professional should hold public liability insurance, especially if they’re caring for animals outside your home.
If they offer services like home boarding or daycare, check they hold the required licence.
Formal qualifications in their area, especially dog grooming, will help keep your animal safe, and a DBS check is reassuring when someone is in your home or around children.
Don’t be afraid to ask about their experience and training, you are leaving your pet in their hands.
Pet professionals who join reputable organisations like the Animal Focused Alliance show they’re serious about raising standards. Members commit to a code of conduct, keep up to date with industry changes, and can access guidance and business support, all of which benefit the animals in their care. Choosing someone affiliated with a trusted organisation gives you added peace of mind.
2. Are They a Member of a Trusted Organisation?
3. Are they prepared for emergencies?
A responsible professional will have a plan for all emergencies. Whether it is a pet health problem, a fire, or a vehicle breakdown, they should be able to explain what they would do to keep your pet safe. Ask about first aid training, emergency plans, and how they manage unexpected delays. It is all part of putting your pet first.
4. How do they prioritise animal welfare?
Most importantly, how do they get to know your pet? Do they ask about health issues, routines and behaviour?
A good pet professional works around your animal's needs and should be happy to explain how they care for your animal. For home boarding or day care, it is always fine to ask to see where your pet will stay.
A few things to watch out for:
They are reluctant to show a licence, insurance or qualifications.
They are vague about how they handle an emergency.
They ask little or nothing about your pet, their preferences and needs.
They wont let you see where your pet will be cared for.
Choosing someone to care for your pet is a big decision. By asking questions and looking for evidence, you are making sure your pet is happy, safe and respected.
Trust your instincts, because a good professional will welcome every one of these questions.
